Context: Digital publishing web app platform
Role: Senior Product Designer
Team size: Around 10 people, including PM, Dev, Sales, etc.
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Overview
Define Problem​​​​​​​
Background
Wordpond is the modern, end-to-end digital publishing solution that you and your team already know how to use.
Wordpond fills a unique niche in the market. Existing alternatives often fall into two extremes: overly professional and complex or overly simplistic with limited features. In contrast, Wordpond strategically targets users seeking a balance — a user-friendly solution with robust features for impactful long-form content creation.
How might we...?
Provide Simple Focusing Mode for writers, 
as well as giving Diverse Content Types, 
so users can create end-to-end digital publications without third party’s help.
Discover​​​​​​​
Persona
User journey map
Ideation
The ideation phase played a pivotal role in transforming challenges into innovative design solutions. Faced with the diverse landscape of long-form content, the ideation process involved collaborative brainstorming sessions with cross-functional teams, including developers, content strategists, and end-users. Through divergent thinking, we explored a spectrum of ideas to address the complexities identified during the initial stages. Ideation sessions allowed for the generation of creative concepts, from refining the user onboarding experience to envisioning a flexible information architecture that accommodated various content types seamlessly.
Feature prioritization and Project pipeline 
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Develop​​​​​​​
1.0 Home Management
Question:
How to get flexibility to organize the publication content?

Manage your publications on the left navigation 

Manage your publication contents on the right panel

2.0 Create Content
Question:
Creators want to get focused meanwhile exploring opportunities to make content more attractive.

Content Text - focus mode with AI assistant

Content Media - use right sidebar for further edition

Content Editor - use side blank space to write and edit comments

3.0 Publication Studio/Branding setting
Question:
How to control centralized brand management for single publication and multi?

Publication Studio - control single publication page and section style

Brand editor - control multi publications typography, color palette, and components

Design ideation
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Design Solution​​​​​​​
Design System
Design documentation & mentoring
Design Overlook
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Outcomes
The design efforts culminated in a transformed WordPond experience. The updated interface not only met but exceeded key performance indicators, affirming the success of our collective efforts in creating a user-friendly and visually appealing tool, resulting in a 50% increase in user engagement for the B2B2C Saas online editing product.
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Thank you!

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